Delegation Essay -- essays research papers

Delegation PaperAccording to Batman and Snell (2004), delegation is the assignment of role and responsibility to a subordinate at a lower take requiring that the subordinate reports back to their manager the results, positive or negative. Within my master key career I have experienced several management styles. With necessitate to the subject matter of delegation, I have been lead by an experienced, effective, and efficient manager that utilized delegation and the functions of management while employed with Pitney Bowes wariness Services (PBMS). The Customer Service Manager (CSM), Ebonie Kelley, Site Manager at McDermott, Will and Emory, was accountable for a team of 32. Of the 32 team members, six-spot were apart of the management team. Her management team was a diverse salmagundi of age, race, gender, and ethics. As the internet site manager, she is accountable for an enormous amount of responsibilities, but budget, site policies, and staff procedures were the bulk of thes e responsibilities. Organizing a management team was an ideal pickax for operating a customer service based operation. She understood that maintaining the uniform level of efficiency without actually doing the bulk of the work was the goal she wanted to achieve. Her team consisted of two team leads (TL), wizard for the mail department and one for reprographics, and four lead site representatives (LSR), three for mail and one for reprographics.As the CSM, she delegated responsibilities, author...